Job Description

Who We Are

Project for Pride in Living, Inc. (PPL) is a nonprofit organization dedicated to empowering low-income people to become self-reliant through integrated services. When joining PPL, you become a part of a diverse team whose goal is to assist our residents and communities with the groundwork they need not only to survive but also to thrive. We are eager to welcome others to our team who are dedicated to serving our residents and pursuing our mission to  build the hope, assets, and self-reliance of individuals and families who have lower incomes by providing transformative, affordable housing and employment readiness services.

Job Summary

PPL seeks an outstanding Assistant Property Manager to join its Property Management team. This position assists the Property Manager with the day-to-day operations of properties, including marketing, leasing, income certification, recertification, rent collection, housekeeping, grounds maintenance and curb appeal, non-maintenance contracting, and site inspections.

Must assist the property manager in maintaining a close working relationship with site-based and other service providers.

Essential Duties and Responsibilities: 

Miscellaneous property management tasks

• Keep occupancy, vacancy, turnover, and related data current in Yardi database.
• Complete income certification and recertification of residents in a timely, accurate manner; document income certification in a manner designated by PPL Compliance Manager.
• Answer and route telephone calls and miscellaneous questions from residents, partners, other PPL employees, monitoring agents, neighbors, and the public; provide customer service in a friendly, respectful, and competent way.
• Assist PM with rent collection activities.

Compliance Activities:

• Complete income certification and recertification of residents in a timely, accurate manner; document income certification in a manner designated by PPL Compliance Manager.
• Assist with data entry of compliance reports in Excel & Yardi spreadsheets.
• Assist with collecting and organizing compliance resources and referral materials.
• Interaction with residents and service staff regarding compliance documentation.
• Responsible for generating some basic reports, including the preparation of responses to agency file audit reports.
• Maintain organized resident and property files.

Budget Management:

• Monitor delinquent rents and fees and support property managers in taking appropriate action to collect rents and fees.
• Review, allocate, and code utility and vendor bills for designated services.
• Provide support in the budget process and information for designated line items.
• Review monthly property financial reports and assist the property manager with the creation of monthly Manager’s Notes or other monitoring reports.

Property Conditions and Operations:

• Maintain appearance of properties to the best possible advantage within available resources and coordinate inspections, maintenance, and apartment turns with the Site Technicians.
• Walking properties inside and out daily, advising PM or MT of serious problems.
• Coordinate inspections, access to units, and other property access.
• Perform related administrative duties.
• Performs other duties as directed/assigned.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Qualifications & Credentials Include:  

Minimum Requirements

• Financial analysis skills.
• Knowledge of Property Management, budgeting, and financial reporting.
• Experience in affordable housing compliance preferred.
• Excellent communication skills, written and verbal.
• Strong problem-solving ability.
• Familiarity with low-income housing funding mechanisms, including operating subsidy programs.
• Familiarity with supportive-service housing environments.

Minimum Technology Qualifications (Ability to use)

• Spreadsheet and accounting software
• Office equipment including telephone and voicemail systems, copier, printer, fax machine and scanner, and “smart “phone.
• MS Office, including Word, Excel, Outlook, and Yardi
• The Internet and electronic timecard system
• Computer Network (files, drives, and folders)

Education and/or Experience:

• Demonstrated competence in Property Management. Related post-secondary coursework is a plus.
• 1-2 years of experience in general customer service, property management, real estate, or another closely related field.
• Or any combination of education and experience that provides equivalent knowledge, skills, and abilities to perform the job duties satisfactorily.

Due to the nature of this role and the need for onsite support and coverage, this is an in-person position.

Salary:  $22.00- $24.00 Hr.,DOQ

Benefits Based on Eligibility:  Health & Dental; Employer Paid Short & Long Term Disability Insurance, Employer Paid Life Insurance; Paid Parental Leave; Voluntary Life Insurance; Health Savings Account (HSA) or Flexible Spending Account (FSA); PTO & Paid Holidays; 403(b) Retirement Plan with Employer Match; Summer half-day Fridays; an impactful presence in an organization that makes a difference in many lives. 

How to Apply:   

Qualified candidates can apply online. Include a cover letter and resume. The hiring process includes phone screens and in-person interviews, references, and background checks for final candidates. 

PPL strives to be an equitable and inclusive organization committed to elevating the voices of the communities we serve, those who are disproportionately affected by systemic inequities. Persons of color, women, members of the LGBTQ community, veterans, and individuals with disabilities are strongly encouraged to apply. 

PPL is an EEO/AA employer. PPL participates in the federal E-verify program to confirm the identity and employment authorization of all newly hired employees.

In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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