Job Description
Job Description
Insight Global is looking for an Audio Visual Engineer to join one of our largest technology clients' IT team in the Bay Area. This role is responsible for the end-to-end operations, support, and lifecycle management of Microsoft Teams Rooms, Cisco video conferencing hardware, and Microsoft Teams Phones. The ideal candidate will have a strong background in audio-visual systems, collaboration technologies, and infrastructure project execution.
Key Responsibilities:
· Operate, support, and monitor Microsoft Teams Rooms across HQ location.
· Oversee the deployment, conguration, and support of Microsoft Teams-certied phones.
· Monitor call quality and device performance using Microsoft Admin Center and analytics tools.
· Manage and support Cisco video conferencing endpoints (e.g., Webex Room Kits, Room series, etc..).
· Analyze logs and debug issues to ensure optimal performance and uptime.
·Collaborate with Cisco TAC, Microsoft support and internal teams for escalations and root cause analysis.
This role can pay between $45-$50/hour depending on years of experience and skillset.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
· 3+ years of experience in AV/VC operations and support.
· Hands-on experience with Microsoft Teams Rooms, Cisco video conferencing systems, and Teams Phones.
· Strong understanding of AV signal ow, control systems (e.g., QSC, Crestron, Extron), and network fundamentals.
· Procient in reading and analyzing system logs and diagnostics.
Excellent troubleshooting and problem-solving skills. · Microsoft Teams Rooms Technical Solutions Professional
·Cisco Certied Network Associate (CCNA) or equivalent null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
[email protected].
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