Job Description

JOB DESCRIPTION BARBACK - Cindy's P/T

The barback position is an essential support role that ensures the bar operates smoothly and efficiently. The barback works closely with bartenders to maintain a clean, organized, and well-stocked bar, allowing bartenders to focus on service and guest experience. This position requires attention to detail, speed, and teamwork.  

B arback Principal Duties :  

1. PRIORITY #1: SUPPORTING THE BAR TEAM & MAINTAINING A SEAMLESS OPERATION.  

1. PRIORITY #2: Ensuring all bar areas are clean, organized, and fully stocked at all times .  

1. Exhibits Cindy’s and Boka service standard on a consistent basis.  

1. Washes, polishes, and restocks glassware quickly and efficiently to maintain a steady supply.  

1. Prepares garnishes as needed and ensures they are fresh and well-stocked throughout the shift.  

1. Restocks all bar supplies, including liquor, beer, wine, mixers, napkins, straws, and utensils, ensuring everything is in its proper place.  

1. Taps kegs and ensures proper storage and rotation of draft beer to maintain quality and minimize waste.  

1. Keeps ice bins full at all times and properly handles ice to maintain sanitation standards.  

1. Wipes down bar counters, back bar shelves, and all bar equipment consistently to maintain a clean and professional environment.  

1. Removes trash, broken glass, and recyclables from the bar area to designated bins, keeping workspaces clear and organized.  

1. Monitors and refills juices, syrups, and other bar ingredients as needed.  

1. Cleans and maintains bar tools, including shakers, strainers, jiggers, and cutting boards, ensuring they are sanitized and ready for use.  

1. Works as a team player, assisting bartenders and fellow staff whenever needed.  

1. Adheres to all health and safety guidelines, including proper food handling, sanitation, and workplace cleanliness. Ensures all food, beverages, garnish are labeled and dated.  

1. Responds to bartender requests promptly and efficiently to ensure smooth service.  

1. Helps promote a safe and clean environment for co-workers and guests.  

1. Further duties not currently listed in this outline may be added at the manager’s discretion.  

1. Being present in your station and actively anticipating the needs of the bar.  

1. Be personable and create those WOW moments by supporting a smooth and polished bar experience.  

1. Promote a climate of teamwork, efficiency, and hospitality.  

1. BE TIMELY and EFFICIENT.  

1. Observe opening, closing, and weekly sidework checklists  

B arb a ck Daily Checklist :  

Report for work at your scheduled time. Clock in on designated time clock.  

You are responsible for the neatness, cleanliness and appearance of your uniform. You are an important part of the image.  

 
Hair, make-up, and personal hygiene preparations should be complete before punching in and commencing work. Arrive at an appropriate time so that these preparations are completed before the start of your shift.  

Please see uniform Look Book for guidance.  

You are responsible for the neatness, cleanliness, and appearance of your “uniform ”. You are an important part of the Cindy’s image. Be proud of your appearance! 

Physical Requirements   

• Lift and move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds  

• Safely and effectively use all necessary tools and equipment  

• Stand and walk for an entire shift, including moving safely through all areas of the restaurant, which may include stairs, uneven and slick surfaces  

Expectations:  

• Hospitable : We are known for exceptional guest service in all of our pursuits, and it is your job to uphold these high standards , and to find ways to go above and beyond the guests’ expectations.  

• Positive, Personable, and Professional . As we all work closely together, we always want to bring positive energy to the group. It is important to clearly, politely, directly and effectively communicate with your team, managers, and guests.  

• Flexible . This is of utmost importance, as the restaurant industry can be very unpredictable. Be willing to do what is asked of you if it benefits the Group as a whole.   

• Accountable and Responsible. We each hold ourselves accountable to follow through on all commitments with a sense of urgency and consistency. It is important to be accountable for your actions.  

• Solution Orientated. We work in an extremely fast-paced environment and many aspects of our careers require quick thinking and the ability to manage many things at once. Should any problems arise in any facet of your work, you should be able to identify the problem and offer thoughtful, achievable, and appropriate solutions   

• Ambitious and Self Aware. We look for employees who know their self-worth and are excited about their career day in and day out. It is important to continually push yourself forward by constantly learning, seeking to improve, and never resting on your laurels. It is also important that you are able to receive feedback—both positive and constructive criticism— in order to succeed, grow, and develop within your roll and continue to move forward within the company.  

• An Ambassador of BRG. Perhaps most importantly, we expect all staff of Boka Restaurant Group, regardless of position, to be professional, courteous, and respectful of all other restaurants in the industry.  

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