Key Responsibility
1. Reviewing existing content and identifying opportunities to consolidate and/or refine.
2. Writing content for internal teams and external employees (i.e. Concierge)
Reviewing process maps to translate flows into processes
Top 3-5 skill
1. Writing Skills
2. Attention to detail
3. Communication/liaising with teams to understand issues and identify solutions (from a content perspective)
We are looking for a document writer / knowledge coordinator who can partner with our People Services & Operations (Shared Services) team focused on operationalizing our processes through knowledge articles, communication, documentation, etc. This person will work with multiple teams to make sure they have what’s needed to be ready to adopt changes with our HR transformation effort and full clean up of our internal and external knowledge repository. It is a dynamic, fast-paced role that will require great communication and writing skills along with an ability to hear the voice of our customers and translate it into the documentation that you are developing.
Primary Responsibilities:
Lead activities that will enable the global operations teams have up-to-date content that supports employees and internal processes, specifically for our system implementation:
An Ideal Fit:
Has experience with HR business and processes -
Partner closely with the business and technical experts, providing the functional requirements -
Required Experience:
Desired Experience:
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