Marketing Director Job at Chick-fil-A, Nashville, TN

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  • Chick-fil-A
  • Nashville, TN

Job Description

Marketing Director – Chick-fil-A Century Farms

Employment Type: Full-time

Position Overview:

We are seeking a dynamic and strategic Marketing Director to lead the local marketing efforts for our Chick-fil-A restaurant. This individual will be responsible for building brand awareness, driving sales, and cultivating strong relationships within the community — all while embodying Chick-fil-A’s core values of excellence, service, and care.

Key Responsibilities:

• Local Store Marketing Strategy: Develop and implement quarterly and annual marketing plans aligned with sales goals, guest engagement, and Chick-fil-A brand guidelines.

• Community Engagement: Build and maintain relationships with local schools, churches, businesses, and nonprofits to create partnerships that increase community visibility and goodwill.

• Event Planning & Execution: Organize and execute impactful in-store and off-site events (e.g., Family Nights, Community Care Events, and sponsorships).

• Digital & Social Media Management: Manage and grow the restaurant’s social media presence, ensuring content is engaging, relevant, and brand-consistent.

• Brand Management: Ensure all marketing materials meet Chick-fil-A’s visual and messaging standards. Collaborate with the corporate marketing team as needed.

• Guest Experience: Support strategies to increase customer loyalty, brand advocacy, and dine-in/drive-thru/mobile app usage.

• Data & Insights: Analyze local market trends, customer feedback, and marketing campaign performance to inform future decisions and improvements.

• Team Leadership: Lead and mentor team members involved in promotions, events, or guest relations.

Qualifications:

• Minimum 2–4 years of marketing experience; food service or hospitality industry is a plus

• Strong knowledge of digital marketing and social media platforms

• Excellent communication, public speaking, and interpersonal skills

• Creative, organized, detail-oriented, and results-driven

• Ability to work flexible hours, including evenings or weekends for events

• A heart for service and alignment with Chick-fil-A’s mission and values

What We Offer:

• Competitive pay

• Leadership development and training

• Opportunity to grow in a purpose-driven environment

• A positive, encouraging team culture

  • • Free or discounted meals

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Job Tags

Full time, Local area, Flexible hours, Night shift, Afternoon shift,

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