Job Description

Marketing Director – Chick-fil-A Century Farms

Employment Type: Full-time

Position Overview:

We are seeking a dynamic and strategic Marketing Director to lead the local marketing efforts for our Chick-fil-A restaurant. This individual will be responsible for building brand awareness, driving sales, and cultivating strong relationships within the community — all while embodying Chick-fil-A’s core values of excellence, service, and care.

Key Responsibilities:

• Local Store Marketing Strategy: Develop and implement quarterly and annual marketing plans aligned with sales goals, guest engagement, and Chick-fil-A brand guidelines.

• Community Engagement: Build and maintain relationships with local schools, churches, businesses, and nonprofits to create partnerships that increase community visibility and goodwill.

• Event Planning & Execution: Organize and execute impactful in-store and off-site events (e.g., Family Nights, Community Care Events, and sponsorships).

• Digital & Social Media Management: Manage and grow the restaurant’s social media presence, ensuring content is engaging, relevant, and brand-consistent.

• Brand Management: Ensure all marketing materials meet Chick-fil-A’s visual and messaging standards. Collaborate with the corporate marketing team as needed.

• Guest Experience: Support strategies to increase customer loyalty, brand advocacy, and dine-in/drive-thru/mobile app usage.

• Data & Insights: Analyze local market trends, customer feedback, and marketing campaign performance to inform future decisions and improvements.

• Team Leadership: Lead and mentor team members involved in promotions, events, or guest relations.

Qualifications:

• Minimum 2–4 years of marketing experience; food service or hospitality industry is a plus

• Strong knowledge of digital marketing and social media platforms

• Excellent communication, public speaking, and interpersonal skills

• Creative, organized, detail-oriented, and results-driven

• Ability to work flexible hours, including evenings or weekends for events

• A heart for service and alignment with Chick-fil-A’s mission and values

What We Offer:

• Competitive pay

• Leadership development and training

• Opportunity to grow in a purpose-driven environment

• A positive, encouraging team culture

• • Free or discounted meals

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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