Job Description

Location: Cleveland, OH, United States 
Job ID: 81205 

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Join us as a

Sales Rep EI

Your main responsibilities

The EI Sales Representative identifies opportunities through key customer contacts and industry information to locate sources for sale of company products and services. The EI Sales Representative prepares documentation for prospective customers and ensures it is communicated appropriately. He/she is responsible for effectively managing the existing customer accounts while focusing on account growth

Meet and/or exceed assigned sales and customer objectives

•    Negotiate contract terms favorable to company
•    Analyze customer needs and secure desirable business through application of company products and services •    Maintain favorable client relationships
•    Assess and follow customer complaints to satisfactory resolution
•    Prepare estimates for the sale of company products and services
•    Prepare and maintain required customer information and files in accordance with established procedures
•    Work with owner and building management in obtaining maintenance agreement, renewal of agreements as well as updates to their system either to meet new code requirements or through application of new technologies
•    Source, analyze, communicate and apply competitive data for competitive advantage to company
•    Communicate to both customer and internal operations the necessary information to assure customer satisfaction and achieve sales cost objective
•    Retain and grow customer base
•    Accounts receivable management for assigned accounts
•    Develop negotiating strategies with minimum monitoring by management
•    Plan, develop and implement sales strategies on specific negotiations that are consistent with internal product strategy while, at the same time, fully reflective of customer requirements and competitive offerings
•    Understand financial goals and expectations of company
•    Participate in company professional development programs to enhance working knowledge of elevator company products, services and procedures.

What you bring

•    BS/AS degree in Engineering or Business (MBA preferred) with prior technical sales experience; or, Journeyman Technician experience with minimum 5 years in field
•    Excellent written and verbal communications skills
•    Excellent computer skills, including proficiency in MS Office & Excel and SAP

•    Minimum 5 years experience in either the elevator industry or in a related building systems industry

• Work with Owner and Building management in obtaining maintenance agreement, renewal of agreements as well as updates to their system either to meet new code requirements or through application of new technologies.
• Must have the necessary written and verbal communication skills, along with product application experience so as to coordinate complex negotiations, develop customer proposals, make effective presentations and close the sale at an objective price preference over competition.

What’s in it for you?

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

We Elevate… Your Career

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!

• Safety: Uphold the highest safety standards for all.
• Integrity and Trust: Foster honest, ethical relationships.
• Create Value for the Customer: Deliver innovative, reliable solutions.
• Quality: Ensure excellence in every product and service.
• Commitment to People Development: Nurture our people, they are the heart of our success.

Discover more on .

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.

Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.

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