(US) Pharmacy Program Manager, Senior Living Job at Point Click Care, Remote

SnlKNng0azVRREZWenNDdkhNdGZIa2ZtK2c9PQ==
  • Point Click Care
  • Remote

Job Description

Reporting to the Sr. Director Pharmacy Program Management, the Pharmacy Program Manager is responsible for driving strong, collaborative relationships with pharmacy customers, representing both the operational and business perspectives of PointClickCare. Leveraging deep industry knowledge, the successful candidate will advise on pharmacy best practice when working with PointClickCare, and act as a key source for industry knowledge for others within PointClickCare. As a primary focus, this role will seek to expand PointClickCare’s pharmacy business in the Senior Living marketby working to help ensure positive outcomes for all stakeholders leveraging pharmacy integration and related services. This may include developing and executing market, communication, and implementation strategies with pharmacies, managing escalations, and advising on future offerings.

 

This is an ideal role for someone who is passionate about building rapport and relationships that enable collaborative problem solving, using their technical and industry knowledge.

Key Responsibilities
  • Acts as primary relationship holder for a strategic pharmacy portfolio with emphasis in Senior Living market and provides general guidance on business, operational and market discussions related to Senior Living pharmacy
  • Achieves operational pharmacy implementation objectives by collaboratively designing communication and implementation strategies that promote further adoption of PointClickCare’s Integrated Medication Management and related capabilities
  • Completes periodic business reviews for key pharmacies
  • Manages resolution of escalated issues from either pharmacy or PointClickCare operational and support teams related to integration and operational effectiveness
  • Advocates on behalf of pharmacy partners within the PointClickCare organization for issues affecting the adoption or sustainability of pharmacy integrations
  • Liaises with internal departments, including Project Management, Data Services, Business Development, Product and Marketing etc, to ensure issues and enhancement requests are appropriately prioritized
  • Acts as internal PointClickCare expert on the pharmacy industry and more specifically pharmacies focused on the Senior Living market. Advising on pharmacy best practice, and educating on internal initiatives and business development opportunities
  • Participates in pharmacy user communities / user groups
  • Build broad base communication strategies that will serve to inform and educate the PointClickCare Pharmacy market.
Required Experience
  • 5+ years sales / account management / project management in healthcare
  • Exposure to long term care is required with specific focus on the Senior Living market highly desirable
  • Knowledge of Pharmacy which operate in the Senior Living market is highly desirable
  • Experience with electronic health record systems
  • Strong communication / presentation skills
  • Good analytical / problem solving skills
  • Leadership ability and collaborative style
  • Ability to work independently
  • Must be goal-oriented, positive, a self-starter, with strong financial and analytical skills
  • Demonstrated ability to speak persuasively, build both broad and focused communication strategy, maintain and build positive relationships
  • Bachelor’s Degree, preferably in business, healthcare or technology

Job Tags

Remote job, Full time,

Similar Jobs

Citigroup

Head Universal Banker (40 Hours) - World Trade Center - Long Beach Branch Job at Citigroup

The Head Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes...

Sanofi Group

Head of US National Accounts, Market Access - Optum/United Job at Sanofi Group

**Job Title:** Head of US National Accounts, Market Access - Optum_United**Location:** Cambridge, MA , Remote, US**About the job**We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and... 

Cambridge Health Alliance

Psychiatric Nurse Practitioner - Psychiatric Emergency Services (28 hours/week) Job at Cambridge Health Alliance

 ...Cambridge Health Alliance (CHA), a well-respected, nationally recognized and award-winning public healthcare system is seeking a Psychiatric Nurse Practitioner to join our Psychiatric Emergency services at CHA Everett Hospital. CHA is comprised of three Hospital campuses... 

Easterseals PORT Health

Direct Support Professional / DSP / ICS Job at Easterseals PORT Health

 ...part-time Caregivers (internally called Direct Service Providers or DSPs) to our clients...  ...with daily living activities, employment support, and social engagement. Your work will...  ...required. As a Direct Service Provider (DSP), you will provide care in clients' homes... 

SeekTeachers

IBDP Chemistry Teacher Job at SeekTeachers

Description **IBDP Chemistry Teacher****Teaching job in China****Competitive salary package**Our client is an established non-profit school located in the beautiful Shanghai, China. This is an international high school offering full...