Windows 11 Deployment Technician Job at Transformation Lead, Atlanta, GA

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  • Transformation Lead
  • Atlanta, GA

Job Description

We are seeking experienced and highly motivated Windows 11 Deployment Technicians to join our team on a contract basis. This role is crucial for our upcoming Windows 11 upgrade project, which involves replacing approximately 60 computers and supporting in-place upgrades for less than 500 others. The ideal candidate will possess strong technical skills, excellent customer service, and the ability to work efficiently under tight deadlines.

Absolutely! Here's a job posting designed for your Windows 11 upgrade staff augmentation needs, tailored for the Workable platform:

Job Title: Windows 11 Deployment Technician (Staff Augmentation)

About [Your Company Name]:

[Insert a brief, engaging paragraph about your company. You can include your mission, values, and what makes your company a great place to work.]

Job Summary:

We are seeking experienced and highly motivated Windows 11 Deployment Technicians to join our team on a contract basis. This role is crucial for our upcoming Windows 11 upgrade project, which involves replacing approximately 60 computers and supporting in-place upgrades for less than 500 others. The ideal candidate will possess strong technical skills, excellent customer service, and the ability to work efficiently under tight deadlines.

Responsibilities:

  • Hardware Replacement:
    • Deploy and configure new Windows 11 computers, including data migration from old devices.
    • Physically replace existing hardware with new systems, ensuring proper connections and functionality.
    • Troubleshoot hardware issues during deployment.
  • In-Place Upgrades:
    • Perform in-place upgrades to Windows 11 on existing computers, ensuring minimal disruption to end-users.
    • Troubleshoot and resolve software compatibility and upgrade issues.
    • Verify system functionality post-upgrade.
  • Software and Configuration:
    • Configure Windows 11 settings and applications according to best practices and company standards.
    • Install and configure required software applications.
    • Ensure proper integration with network and domain environments.
  • End-User Support:
    • Provide excellent customer service and technical support to end-users during the upgrade process.
    • Address user questions and concerns promptly and professionally.
    • Provide post-upgrade support and troubleshooting.
  • Documentation:
    • Maintain accurate records of hardware replacements and software upgrades.
    • Document troubleshooting steps and resolutions.
    • Contribute to knowledge base articles and documentation.
  • Project Management:
    • Meet tight deadlines and work efficiently to complete assigned tasks.
    • Provide regular progress updates to project leads.
    • Adhere to project timelines and milestones.
  • Flexibility:
    • Display the ability to work flexible hours, including potential off-peak times, to minimize disruption to end-users.

Requirements

Absolutely! Here's a job posting designed for your Windows 11 upgrade staff augmentation needs, tailored for the Workable platform:

Job Title: Windows 11 Deployment Technician (Staff Augmentation)

About [Your Company Name]:

[Insert a brief, engaging paragraph about your company. You can include your mission, values, and what makes your company a great place to work.]

Job Summary:

We are seeking experienced and highly motivated Windows 11 Deployment Technicians to join our team on a contract basis. This role is crucial for our upcoming Windows 11 upgrade project, which involves replacing approximately 60 computers and supporting in-place upgrades for less than 500 others. The ideal candidate will possess strong technical skills, excellent customer service, and the ability to work efficiently under tight deadlines.

Responsibilities:

  • Hardware Replacement:
    • Deploy and configure new Windows 11 computers, including data migration from old devices.
    • Physically replace existing hardware with new systems, ensuring proper connections and functionality.
    • Troubleshoot hardware issues during deployment.
  • In-Place Upgrades:
    • Perform in-place upgrades to Windows 11 on existing computers, ensuring minimal disruption to end-users.
    • Troubleshoot and resolve software compatibility and upgrade issues.
    • Verify system functionality post-upgrade.
  • Software and Configuration:
    • Configure Windows 11 settings and applications according to best practices and company standards.
    • Install and configure required software applications.
    • Ensure proper integration with network and domain environments.
  • End-User Support:
    • Provide excellent customer service and technical support to end-users during the upgrade process.
    • Address user questions and concerns promptly and professionally.
    • Provide post-upgrade support and troubleshooting.
  • Documentation:
    • Maintain accurate records of hardware replacements and software upgrades.
    • Document troubleshooting steps and resolutions.
    • Contribute to knowledge base articles and documentation.
  • Project Management:
    • Meet tight deadlines and work efficiently to complete assigned tasks.
    • Provide regular progress updates to project leads.
    • Adhere to project timelines and milestones.
  • Flexibility:
    • Display the ability to work flexible hours, including potential off-peak times, to minimize disruption to end-users.

Qualifications:

  • Proven experience in Windows 11 deployment and support.
  • Strong understanding of Windows 11 settings, configurations, and best practices.
  • Experience with hardware replacement and software installation.
  • Excellent troubleshooting and problem-solving skills.
  • Strong customer service and communication skills.
  • Ability to work independently and as part of a team.
  • Ability to meet tight deadlines and manage multiple tasks.
  • Flexibility to work outside of standard business hours as needed.
  • Experience with Data migration.
  • Experience with active directory.
  • Experience with ticket tracking systems.

Preferred Qualifications:

  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate).
  • Experience with automated deployment tools (e.g., Microsoft Deployment Toolkit, SCCM).
  • Experience with powershell.

Job Tags

Contract work, Flexible hours,

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